Workshops & Masterclasses
Your senior leaders will learn best when content is relevant and catered to their world. I offer workshops, masterclasses and programs across three key areas of senior leadership:
Leading Self | Leading Others | Leading a Division or Area | Leading Across the Organisation
Each combines tried-and-tested practical tools and frameworks with relevant scenarios and challenges, helping your leaders put what they learn into practice.
Leading Self
Leading Yourself First
Get clear on who you are, what matters and how you want to lead.
Leadership gets harder when you lose sight of yourself in the role. As expectations increase, it can be easy to become consumed by what needs to be done, what others need from you and how you think you are supposed to lead.
This workshop gives leaders the opportunity to step back and get clear on what matters to them, how they want to lead and what they need to stay connected to as the demands of leadership increase. Through practical tools and guided reflection, leaders explore their purpose, values, mindset, non-negotiables and boundaries, as well as the choices they make about how they show up and respond.
Participants leave with: Greater clarity about who they are as a leader, what matters to them and practical tools to help them lead themselves with greater awareness and intention.
Leading Under Pressure
Stay conscious of how you show up when the pressure is on.
Pressure can change the way we lead. We can become more reactive, less curious, quicker to judge, more controlling or simply less aware of the impact we are having on the people around us.
This workshop helps leaders recognise what happens to them when the pressure is on and become more conscious of the mindset, energy and intention they bring into their interactions. Leaders explore their own patterns and triggers, what helps them stay grounded and present, and practical ways to make more intentional choices about how they respond when things get difficult.
Participants leave with: Greater awareness of how pressure affects the way they lead and practical tools to help them respond with greater intent rather than simply react.
Leading Others
Difficult Conversations
Have the conversations that matter, even when they are uncomfortable.
Most leaders know when a conversation needs to happen. The challenge is knowing how to approach it, what to say and how to navigate the response. Avoidance can allow small issues to grow; a poor approach can damage relationships and trust.
Leaders learn to prepare for and navigate challenging conversations with clarity, confidence and respect. Using realistic scenarios, they explore how to address issues directly, manage reactions and work towards constructive outcomes.
Participants leave with: A practical approach to difficult conversations and confidence to address issues early, clearly and respectfully.
Situational Leadership
Adapt your leadership to what your people need.
Different people need different things from their leader. Needs can change depending on the task, experience, confidence and capability. Leading everyone in the same way can leave some without direction and others without autonomy.
Leaders explore how to recognise what people need and adapt their approach. Through scenarios, they examine when to provide direction, coach or support, and when to step back and give greater ownership.
Participants leave with: A practical approach to adapting leadership, providing appropriate support and developing confidence and capability in others.
Accountability in Action
Create clarity, ownership and follow-through.
Accountability begins with clarity about what is expected, who is responsible and what success looks like. Yet leaders can find themselves chasing progress, solving problems for others or repeating conversations about missed commitments.
Leaders explore how to set expectations, create ownership, give useful feedback, review progress and address unmet commitments. Realistic scenarios help them strengthen accountability without micromanagement.
Participants leave with: Practical tools to establish expectations, give useful feedback, strengthen ownership and have more effective accountability conversations.
Leading a Division or Area
Turning Around Difficult Leaders
Address challenging leadership behaviour and performance.
When a leader is not performing or their behaviour creates problems, the impact can extend to their team, colleagues and the wider business. Addressing it can be particularly challenging when the person is an experienced leader.
Senior leaders explore how to identify and address leadership performance and behavioural issues, establish expectations and navigate conversations needed to create change. They consider how to balance support with accountability and determine next steps.
Participants leave with: Greater confidence to address challenging leadership situations, establish expectations and take constructive action.
Creating a Culture of Accountability
Create the conditions where accountability becomes how people work.
A culture of accountability is not created simply by having more accountability conversations. It is shaped by the environment leaders create — what is expected, what is reinforced, how decisions are made, whether people feel ownership for outcomes and what happens when commitments are not met.
In this workshop, senior leaders examine the conditions that make accountability more or less likely across their area. They explore the leadership behaviours, expectations and ways of working that encourage people to take responsibility, speak up, follow through and hold themselves and each other to account.
Participants leave with: A clearer understanding of the conditions that support a culture of accountability and practical actions to strengthen ownership and accountability across their area.
Leading Through Change
Help your people navigate uncertainty and move forward.
Change affects more than processes, structures and systems. It also affects people’s confidence, expectations, relationships and sense of certainty. Leaders can struggle to communicate change, respond to resistance or help people move forward.
Leaders explore the human experience of change and their role in building understanding, addressing concerns and maintaining direction. Practical scenarios help them communicate change, navigate reactions and support people through uncertainty.
Participants leave with: Practical strategies for communicating change, navigating resistance and supporting people through uncertainty.
Leading Across the Organisation
Influencing Without Authority
Build commitment and move things forward when you do not have direct authority.
Senior leaders often need to deliver outcomes through people they do not directly lead. Different priorities, competing demands and limited authority can make progress difficult.
Leaders explore how to understand stakeholders, build productive cross-functional relationships, adapt their communication, gain buy-in and influence decisions across teams and levels.
Leaders use a self-assessment to identify where their approach to influence is working, where relationships or commitment are weak and what may be holding progress back.
They leave with a practical stakeholder-influence tool to map perspectives, tailor their approach and build commitment without relying on positional authority.
Leading Beyond Your Area
Think and lead with the broader organisation in mind.
As leadership scope grows, focusing only on your own team or function is no longer enough. Decisions in one area affect others, and competing priorities can make collaboration difficult.
Leaders explore how to see the bigger picture, understand interdependencies, navigate organisational dynamics and contribute to decisions with the broader organisation in mind.
Leaders use a self-assessment to identify where their decisions and priorities reflect the broader organisation — and where an area-first perspective may be limiting collaboration.
They leave with a practical decision-making framework to consider interdependencies, competing priorities and organisation-wide impact before deciding or acting.
Tailored to your organisation
The topics above can be delivered as individual workshops or masterclasses, or integrated into a broader leadership development program.
I work with you to understand your organisation, your leaders and what you're looking to achieve, tailoring the content and scenarios accordingly. I can also incorporate tools and assessments such as HBDI where useful.
Contact me to discuss what would work best for your leaders and organisation, or book a discovery call.
What Clients Say About Workshops
"Working with Kylie has been the absolute best. She has a rare ability to genuinely connect with every person in the room, and her agility as a facilitator is utterly remarkable. She thinks on her feet, navigates wherever the discussion leads, and always steers the workshop toward achieving the necessary outcomes.
Passionate, wise, and a true expert in all things leadership, she's a dream to work with. Our leaders constantly ask for more sessions with her. I could not recommend her more highly."Amy Andrews
People and Culture Manager
Inspiring Vacations"Kylie Paatsch works with leaders in a way that feels genuine, thoughtful and deeply respectful. Her approach aligns strongly with what matters most to me, focusing on strengths and building relationships, and recognising that how leaders show up each and every day has a significant impact on others.
At GMHBA, Kylie has supported our leaders at an important point in our leadership journey. Her work has helped individuals step back, reflect honestly and build greater confidence in how they lead.
She creates safe, considered spaces where leaders can understand their impact, build trust and accountability, and grow in ways that feel practical, real and deeply human."
Kate Barlow
Chief of People and Culture
GMHBA"Kylie has run multiple sessions at our regional Leadership and Management program and is a delight to work with. She has a rare ability to meld head and heart, helping participants understand leadership principles in fresh, challenging ways while meeting the diverse needs of the group.
Kylie walks the talk, modelling the integrity and warmth she teaches, and genuinely inspiring others to elevate their leadership. Her impressive experience and insights are exactly why we've booked her to come back!"
Rod McLean
TAFE Gippsland"I really appreciated partnering with Kylie to design and deliver a leadership masterclass at BSL. Her depth of content knowledge and expertise was evident, and she brought it to life with a warm, clear and engaging style. The session on accountability was practical and relatable, and it was very well received by our leaders. I would absolutely recommend Kylie as a trusted partner for impactful leadership development."
Jane Meggison-Hill -
Learning and Organisational Development Business Partner
Brotherhood of St Laurence.